FREQUENTLY ASKED QUESTIONS! hair extensions

You need to compare the weight and the length of various bundles. A 20" bundle will have a longer wefT  when it is compared to a 10" bundle. This is because the weight of hair extensions  in the 10" is long and wide on a 20" bundle. You might need 5 bundles if you are using lengths of 28" to 32". This is because the weight of the hair will go all the way down your back. It will not be sewn around your head. YOU, Therefore, need additional bundles when using long lengths to give the full appearance.

We need to understand what a closure is. There are similarities between frontals and closures. The difference is in the coverage and size. Closures are 4*4 inches. They can sit directly in the middle of your head's crown and they can also be altered moderately to the side of the head. You need to use at least two bundles with closure and not forgetting that the longer the hair, the shorter the weft.We  advised to buy three bundles hair extensions  with  your closure if you want to achieve any look other than bob!

Frntals start from one ear and end at the other ear. It covers the front of the entire hairline and it is usually 4" wide and 13" long and of lace or silk. They are available in a range of hair types and styles. Frontals come in different colors.! hair extensions

This is the era of frontals and closures. Frontals can be used to cover up hair loss along the hairline. Frontals can be worn to try a different color or texture from natural hair color. When you want to wear a closure, it is advisable to use minimum of two bundles.! hair extensions

If you want a thick and full look then you need three to four bundles. If you want a more natural, thin and tamed hairstyles then you will only need to 2 to 3 bundles. It is always beneficial to invest in hair extensions  bundle because they can last for many years if taken care of! 

In general, GOLDEN JOY hair extensions  comes in natural black or brown colors. You may add your color as you prefer.

Yes, all of our curly textures can be straightened. We suggest the use of a heat protectant before applying heat to your GOLDEN JOY HAIR EXTENSIONS.

In an effort to protect our brand, we do not disclose the origin of the golden joy collection hair extensions. We can say that golden joy collection hair is full cuticle human hair that is LONG LASTING. Don't get caught in the trend, seek longevity and quality! 

We advice that you don't cut your weft, unless you absolutely need to. If you do cut your weft,tell your hair stylist to seal your weft so as to prevent shedding! hair extensions

Yes, because GJC hair is natural human hair, you may flat iron,blow-dry or dye hair. We recommend that you reduce the amount of heat used on the hair extensions   to prevent damage. After a wash, we prefer that you air- dry your hair! 

You may dye your hair.We recommend that you have an experienced stylist dye your hair to match the color that you desire.! hair extensions

The longevity of your golden joy hair extensions primarily depends on the daily overall care provided to the hair.

No, virgin hair is distinct and no two heads of hair is exactly alike. Our photos are meant to give you a good idea of the textures and colors. Due to the natural nature of our hair, we can not guarantee that each bundle will be of the same color or wave/curly texture. This should be assurance that you have purchased  REAL VIRGIN HAIR! hair extensions

We ship  world  wide, Most international orders  are shipped via  Fedex Express. These time frames are not valid for pre-ordered items.  Refer to the product page for processing times when purchasing pre- ordered hair extensions

We take great pride in our products and it is 100% guaranteed. Please contact customer service at info@goldenjoycollection.com to report any return requests. Report must be made within  10 days of receiving your GOLDEN HAIR. Since natural hair is reactive to a simple wash and deep conditioning, product issues or concerns can often easily be  remedied by implementing a simple care regimen. Although no refunds are permitted, we will address the quality issues at  once.! hair extensions

If you have tracked your package and there  is a  discrepancy  in delivery information or it has been lost in transit please call us immediately @ 252-349-1595. We will contact USPS OR FEDEX right away and initiate a trace for your package  and have them start an investigation. If it is determined that your shipment has been lost, a replacement will be sent! hair extensions

We will not be responsible for shipment delays due to weather or other natural or environmental  factors, we will try our best to ship out products at the specific time frame promised. However, we advise that you place your order far in advance to allow for unplanned fedlays. All shipping errors must be reported within 3 business days of the date of delivery. We must receive the correct products first, prior to resend or refund you money.! hair extensions

International shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer responsibility  to pay any additional taxes, fees or duties or to arrange for  any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment when you placed an order for your hair extensions.