Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you by ordering any of our beauty products
Orders are not processed on weekends and holidays, any order received after 3pm, will start the process the following day. Processing time is 1 business day.
1) You pay for your order.
2) You will receive an order Confirmation Email.
3)After the processing period is over, your shipping label will be created
5)You will receive an order Fulfillment Email. Your Tracking number will be inside this email
6) Your package is shipped off
Terms of payment of any of our beauty products are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law
All orders within the US are shipped via USPS with confirmation and insurance. It takes approximately 2-3 business days for orders to be delivered, no P.O.BOX. Orders start processing once payment is confirmed and cleared AND WE CAREFULLY. International orders typically take up to 10 business days for delivery and are shipped via FEDEX. GOLDEN JOY COLLECTION reserves the right to change the delivery method specified on this website to a comparable method. Shipping charges may be more or less than the actual rate charged by the carrier. All shipping costs must be paid in full at the time of the order.
LOST/ STOLEN PACKAGES
* We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/ stolen packages.Your order will not be replaced.
* All packages comes with a TRACKING NUMBER. USPS updates their system every time they put their hands on your package.
*IF YOU WILL NOT BE HOME on the expected arrival date/time, you can request to have your package held at your USPS post office via WWW.USPS.COM
* (International) 6-10 BUSINESS DAYS via USPS Priority Mail!
GOLDEN JOY COLLECTION, does not accept liability beyond the remedie set forth herein, including any liability for products not being available for, or the provision of services and support. Golden virgin hair extensions will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products services. Customers agrees that for any liability related to the purchase of products, GOLDEN JOY COLLECTION is not liable or responsible for any amount of damages above the agreement dollar amount paid by customer for the purchase of products under this agreement. Customers agrees that for any liability related to the purchase of services not bundled with products under this agreement, GOLDEN JOY COLLECTION is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement!